To ensure the safety of your family members, no combustible energy sources are used to produce the flame. The Dimplex fireplace insert is designed to fit just about any fireplace opening with ease. Check to see that the circuit breaker is not tripped, the heater is on, and the thermostat is installed correctly. LEDs rather than bulbs. theres no movement of flames then the, Hear the motor trying to work Your Dimplex electric fire flame effects will be back from that second itself. Modern electric How to Replace the LED Driver in a Dimplex Optiflame CHT20LE Electric Fire If the problem persists after testing with a new remote, youll need to replace the remote receiver. You dont need to do anything if this is happening. longer period of time and are likely to last for many tens of thousands of Read Customer Service Reviews of dimplex.co.uk - Trustpilot No Response from the Flame Effects Switch, Power outlet faceplate is warm or even hot. The flame components are an integral part Get in touch with our expert team via phone or email. Electricity rates vary. through use and faults may develop. Do not use outdoors. The probable causes for your Dimplex remote control not working are incorrect operation, the remote needs to be initialized to the furnace, a radio frequency disturbance could be caused by an external source, dead batteries, a faulty remote, or a bad remote receiver. Dimplex Synergy 50" Fireplace - Take $150 Off. Thanks PJ, I'll check for that and report back. nothing is being displayed then its likely that the, See your fireplace light but How To Fix An Electric Fireplace Flame Feature - YouTube I created this website to help others learn about all types of fireplaces and how they can make the most of them. The heat will not come back on without being reset. If you hear grinding noises, it is probably a damaged flame rod. WD40) on the end of the rod to help loosen it up. The rod that turns inside is generally well-lubricated, but it still needs some care from time to time. Under normal circumstances this may take 2 people. The rubber grommet may have been inserted backwards. 7 Reasons Your Electric Fireplace Is Not Working Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. For a better experience, please enable JavaScript in your browser before proceeding. However, most modern fireplaces have a reset button. The heater is either dirty or defective. If your Dimplex electric fireplace's flame effect suddenly stops working, be sure that any of the above factors is the culprit for it. Dimplex revolutionised the fires market when we launched the first Optiflame effect in 1988 and since then we have consistently refined and improved it to an award-winning level of perfection that you see today. Can I put my television over my fireplace? 7 Reasons Your Electric Fireplace Is Not Working. Well, we dont recommend you go for it yourself if you dont have experience with electric fireplaces. Here are some things to check: If none of these steps resolve the issue, its best to contact the manufacturer or a professional for further assistance. Generally, if you are very careful, you may employ a little WD40 into the end of the rod, but dont do this unless you are very confident that you can avoid any spillage. Check the wiring for loose connections and replace if necessary. For more information on how the flame effects work we have a complete guide to how an electric fireplace works. Test the power independently through an outlet that you know is in working order. Ensure to get the same model as the original. ON SALE! Overall width of 920mm (36") mean the Burnham free-standing fireplace will fit well into smaller rooms and wall spaces. See what I use and my recommended tools here. Here are some typical problems and solutions to check if your electric fireplace is not working. when the flames are switched on but theres no movement then it may be that the How to Fix The Flame on An Electric Fireplace Yourself Other than that, the thermostat could be faulty. One of the most common problems can simply No long-term. be found located with one end within the motor and the other end attached to There's probably a logical reason the heat or flames may not be working. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. The Dimplex 33-Inch Plug-in Electrical Fireplace unit makes use of a reflective, mirrored surface to create a more dimensional flame. The flame-producing rod is responsible for creating the heat and light necessary to simulate a real flame, and if it is not functioning properly, the flame effect may not work correctly or at all. effects inside an electric fireplace. 3 Using a cross-head screwdriver, remove the 2 screws at the front of the grate. No Problem! In order to ensure proper operation of the unit, please make sure the alternative media you choose is the same weight as the original media provided and that you are not using anything fine (such as sand) or liquid as it could get into the inner components and render the unit inoperable. Turn it back on after five or more minutes. It's probably either electrical overload or a dirty chimney. The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. Reasons such as non-stop expansion and contraction and heating and cooling cycles cause problems related to wiring. A fire adds to the atmosphere and brings calm and cosiness. the motor on an electric fireplace. If your Dimplex electric fireplace wont heat, make sure it is turned clockwise to the highest possible heating setting. Several other issues can cause an electric fireplaces flame effect to stop working properly, including: If the Diplex electric fireplace flame is not functioning properly, there are several troubleshooting steps that you can take to try and fix the issue. Dimplex Electric Fireplace Problems [9 Easy Fixes]. Can my flicker flame effect be mended on my electric fire.. - MyBuilder working. contains an array of strategically All of our current products being produced meet CARB Phase 2 requirements. Many of the issues that can cause the 1 Year Guarantee. The mantel was designed to allow enough space around it for our firebox to operate properly. Plug the unit into another outlet or install a dedicated 15-amp circuit. The remote may need to be changed or the remote receiver may need to be changed. Today well talk about what you can do if the electric fireplace flame effect is not working. working inside your electric fireplace but nothing is being displayed then its Help please. Optiflame is the worlds most popular electric flame effect, and can be found in a wide selection of Dimplex fires. The rubber grommet may have been inserted backwards. If the odour continues while the heat is on you may need to replace the heater assembly. Weve covered what the different issues Can I put my mantel right up against the wall? A motor keeps this rod spinning so that cleverly placed mirrors reflect the light from the bulbs inside, which may be standard bulbs but are more commonly LED lights these days. These solutions ensure that your Dimplex electric fire flame effects will work flawlessly, overcoming any issues. Should the heating elements be glowing red? the look and feel of a real fire in your home. It is most commonly related to the blower. It is common to not notice the bulbs are burnt out until the last one goes. The Dimplex Burnham is an electric fireplace suite which is a complete fireplace unit that includes an electric fireplace insert along with a surround, hearth and back panel. If there is no noise when the heat/fan is off, the noise is coming from the blower assembly and it may need to be replaced. All Right Reserved by HeaterFixLab. If your blower is humming and getting power but wont run. Product Technical Support Electric Fireplace Technical Support Electric Heater Technical Support CONNEX Discontinuation FAQ View General Questions Where can I find an authorized Dimplex service depot? Your owners manual is referring to the firebox portion only. A fuse replacement is usually cheap and may fix a lot of issues, but there are some other things that we can check as well if you dont think that its the fuse at this point. This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. A complete electric fireplace suite boasting Dimplex's truly amazing 'Opti-Myst' flame. Free delivery for many products! PDF The Dimplex Electric Fires - Cloudinary is being displayed. electric fireplace not working can be the need to replace the bulb if no flame If you cant set the desired temperature, you may be choosing a temperature out of your fireplaces range, which is 5-35 C. That depends on the model and brand. Create a dramatic focal point in any room with the beautiful Dimplex Alameda stone effect electric suites An all-in-one fire solution, perfect for homes without an existing fireplace, with no chimney or flue needed, the Alameda can be easily fitted into any room and offers style and ambience. Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. Lightbulb issues (the most common culprit), 4. Your motor can malfunction and go defective due to excess electricity being drawn, improper electrical connection, and a faulty outlet. Dimplex fireplaces have controls that allow you to adjust the background light and speed of the flame to create an ambiance to suit any mood. Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. You can test them with a multimeter and replace them if necessary. The Dimplex flame and heater operate independently of each other. The LED driver becomes faulty if its components are defective or if the capacitor of the LED driver has gone wrong. Check the wire connections to the log set and the LED driver board as the may have come loose. If you can buy a replacement motor part for This procedure can sometimes reset the blower motor and resolve your heater troubles. Youve heard someone say when describing a Magicians trick that its all done with mirrors? Fireplace Making Noises 8. The high-limit switch shuts off the heater when it is overheated. The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. It may need new batteries or have a fault in its wiring. . Please review the Maintenace Instructions in the Owners Manual for light bulb replacement. A faulty LED Driver board can stop the Flames. If the unit was plugged in loosely, this could account for the problem, as a loose connection causes the electricity to have to jump to complete the circuit, but for best results, you should unplug it for a while before testing, even in a case like this. The probable cause for this problem is that the LED driver module is faulty, and needs replacing. When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. For inspiration on a new model of electric fireplace you can find our complete list of electric fireplace buying guides right here. rather than two but check the instruction manual for your fireplace to confirm. Choice of mantels and surrounds available. Controlling switch issues can stop working properly. How To Change The Bulb In An Electric Fireplace, Common Electric Fireplace Problems & Their Solutions. Please note: Due to rising freight charges, we are now being forced to charge extra for delivery to Highland postcodes. Many electric fireplaces use light bulbs to create the appearance of a flame, so if one or more of the bulbs are not functioning properly, the flame effect may not work correctly. functioning properly. There is nothing you can do to fix a hot thermostat. include: The bulb is an integral part of the flame Download Instructions(Manufacturers instructions are offered as a guide only and may not always be the latest version). The flicker motor may be defective. This odour is a normal condition caused by initial heating of internal heater parts and will not occur again. fireplaces are built to last as they now typically include LEDs rather than If your Dimplex electric fireplace wont turn on, the first thing to check is the power source. happens when you turn on the flame effects using the switch on the If the wires are damaged, the electrical current may not be able to flow through them properly, which can prevent the fireplace from generating the flame effect. If youre savvy with electrics you may Check if there are any loose connections with the cables. We have a more detailed guide on how to open an electric fireplace here. In laymans terms, fire flame effects cease to exist when the LED driver turns out to be faulty. Damaged flame rod or if the rotating rod is seized or stuck of your dimplex fireplace insert, it may not be able to move or generate heat properly, which can cause the flame effect to malfunction. but theres little or no movement (or theres squeaking), then the. Stainless Steel Effect Finish. Check the manual to see if your fireplace has one. Dimplex Electric Fireplace Problems [9 Easy Fixes] 1. This could cause too much draw of amperage that is too close or over the maximum breaker amperage. To Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! If it's not, call customer service. Move on to cleaning up your air filters and ensure that there is air circulating inside your furnace so there is no additional pressure on your blower. Dont worry; these are solid units, so you should be up and running well before the winter arrives! So, without further ado, lets discuss the technical details of making those faux-fires were so fond of and what you can do to keep those flames burning! parts, meaning that if there was an issue with the fireplace we would need Inspect your LED driver thoroughly; after checking it from the inside and outside, you will know if the other components or the capacitor cause the problems. effects are being displayed. Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. Ensure that the air filter is clean, the vent is open, and the exhaust is clean so that adequate air can circulate. Solution: Check whether the wiring is loose. The malfunctioning flame motor can cause the flames to stop working in an dimplex heating unit. Some use other methods, such as LED lights or mirrors, to create the appearance of flames. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). the rod. Due to the size and weight of this fireplace suite, it will be delivered to you on a palletised delivery service. Inspect the cause of the noise and fix it accordingly. Electric Fireplace - FireplaceHubs What Is Medium Heat On A Stove? PDF Service Handboek 2020 EN Kelly is online now Continue With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. Dimplex Opti-myst 40" Pro 1000 Built-in Electric Cassette (Model Yes! 3 Reasons Why Electric Fireplace Flame Effect is Not Working 1. So, what can you do if its heating, but the lovely flickering flames have suddenly vanished? 4 Remove the rotisserie. In case you hear sounds only when the blower is on, the motor is most likely faulty. What can I do? How to Achieve a Minimalist Fireplace Look, The 411 on Converting Your Gas Fireplace to Electric. types of electric fireplace. You can find the right guide on our Product Downloads page. The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. your particular model of electric fireplaces then youll need to access the The rod with mirrors is connected to the Well start by explaining how the effect is produced and then give you a list of the most common issues that may occur and what you can do about them. Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. replacing the whole unit. As the rod rotates, light is reflected off the mirrors onto the This error code shows up when you have a full internal water container. reflecting the light are located. If not, test the thermostat with a multimeter for continuity. on the fireplace but theres no movement of the flame effects then there may be Dimplex has developed a patented technology which provides a realistic, wood-burning flame. Check to see if there is enough liquid in the sump and if the sump fan is functioning normally. If you find any, ensure that the wire connections are secured tightly now. flame can be accurately identified. As with anything that works with heat and electricity, should you spill WD40 inside the machine, it could become a potential fire hazard, so when in doubt, be sure to consider checking with a pro or at least cracking open your owners manual. In many gas units, the flame cycles off as the room temperature rises and you lose the flame effect until the room cools down again. Our returns policy should hopefully help with the process of returning your order in this instance. One by one, eliminate the reasons. You may have an issue with some internal control components if the heat doesnt come on at this point. In case your electric fireplace keeps shutting off automatically, you may have low airflow due to a blocked air filter or blower not running. youll need to replace the whole fireplace, or contact the manufacturer if its Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! If your Dimplex fireplaces flame is not working, it can be a frustrating experience, but it doesnt necessarily mean that you need to replace the entire unit. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Other warning signs of a power-draw issue may include the following: If you run into either of these symptoms, disconnect the unit immediately and not run it from this outlet. At all other times, please drop us an email. electric fireplace keeps shutting off automatically, Twin Star Electric Fireplace Problems [9 Easy Solutions], Duraflame Heater Keeps Shutting Off[7 Easy Fixes], Truma Water Heater Reset Button [How To Reset], Navien Tankless Water Heater Standby Mode [Explained], Richmond Tankless Water Heater Code 29 [Reasons + Solutions], Richmond Tankless Water Heater Code 13 [Reasons + Solutions], Richmond Tankless Water Heater Code 11 [Why+ How To Fix]. It also features electronic display and touch screen controls. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. Dimplex electric fire | in West Moors, Dorset | Gumtree Next, inspect the thermostat. It can turn out that this switch itself is or becomes defective, putting a stop to those fire flame effects you want. The blower pushes out warm air from the fireplace into the room. As long as you dont have a flammable object close to it, you will be fine. If not, clean it & make sure all the wiring connections are in good condition. In that case, it will heat up the room too quickly and shut down prematurely. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. Furniture polish is not recommended. Branded electric fireplaces, such as those that Stylish Fireplaces carries, can definitely be fixed after the guarantee has expired. See terms. Your email address will not be published. If your problem continues here are a few trouble shooting points: Shuts Off Automatically 3. You could also have a faulty thermostat or control board. Dimplex Optymist Electric Fire - KAPUT! [Safety Concerns], How Long to Season Cottonwood for Firewood? fireplace by reaching the components inside youll need to remove the access cover. All pallet deliveries are kerbside/front door delivery only, so please arrange adequate means to take your order into your home. Ensure that the blower is working. get to the flame effect components inside your fireplace. Read on our blog to get more details about what is causing smells and how to get rid of them. We do not recommend painting your tv stand as it will void the warranty on the unit. Share: The motor from our electric stove can be seen below. Dimplex Opti Myst Problems & Maintenance Reliability Review It could also be that your heater has overheated and now going through a cool-down cycle. fireplace is no longer working and needs to be replaced with a new one, if your any good with electrics, try swapping the power cable - in case of breaks.. You must log in or register to reply here. Is there a way to increase blower speed. Why will my unit not turn on with the hand held remote? develop such as the motor or rod that help to generate the flame effects not The remote control for your Dimplex Opti Myst may be faulty, which causes the fire to cut out. The heater may emit a slight, harmless odour when first used. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. The LED log sets do not have replaceable bulbs in them. And there is also no sound. And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? You can try unplugging the Dimplex fireplace from the wall and replugging it after some minutes, inspect whether the bulbs have blown or even the motor has become defective, and replace them to fix the flame on your Dimplex electric fireplace. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Required fields are marked *. After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. Dimplex Cavalli Opti-Myst Electric Fireplace Suite, Dimplex Alameda Opti-Myst Electric Fireplace Suite, Dimplex Talia Opti-Myst Electric Fireplace Suite, Dimplex Penngrove Opti-Myst Electric Fire, Fully variable flame and smoke intensity control, Optimyst effect can be used independently of heat, Fully concealed 2kW fan heater with choice of two heat settings. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. Why is my Dimplex Electric fireplace Flame not Working? All Rights Reserved. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. If the switch is not making proper contact, it may not be able to activate the flame effect, or it may not adjust according to the switchs settings. In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. http://www.dimplex.co.uk/assets/kb/operating_instructions/Navarra_Pebble_Instructions_-_Issue_3.pdf, http://www.dimplex.co.uk/assets/kb/self_help_guide_diagnostics/fires_and_surrounds.pdf. This goes doubly so if you are getting responses from any of the switches. The fully three dimensional effect uses established ultrasonic technology to create an ultra-fine water mist. to have it replaced if under warranty or get a whole new fireplace if not. The flicker rod may not be connected to the shaft on the flicker motor You may have a defective heater switch. Make sure that the motor of your Dimplex model draws stable electricity at all times. Which Electric Fireplace Has the Most Realistic Flame? Furrion Fireplace Flashing Red Light [3 Easy Solutions] April 8, 2023 February 2, 2022 by William. (like ours) use LEDs rather than bulbs, which are rated to last for a much Please check the following before trying resolve any problems you may be having with your Optiflame fire: The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply You have double checked the fuse in the plug and have ensured the fire is switched on Request a service call Repeat the same thing when you wish to unlock the heater by disabling Child Lock. which include a mesmerising fire with flame effect, for a complete fireplace in an instant. Is it normal for light to be visible around the log set? After 5 minutes, power everything back on and try again. You can create your listing free at DIYnot Local. particularly if the fireplace is an older model. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. JavaScript is disabled. However, unless you are 100% certain that you can do it on your own, a professional will be the best way to avoid any potential injuries or inadvertently creating a fire hazard. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. Reset the circuit breaker to restore power. Typically it is housed on the far left side of the rod, where it is tasked with rotating your mirrors to diffract the light properly. To access our initial disclosure document, please click, Learn more about Product Partnerships Limited - opens in a new window or tab, Get the item you ordered or your money back. You can find replacement motors for electric fireplaces here. If your thermostat LCD is blinking, let it rest for about 20 seconds. 33 in. Deluxe Built-In Electric Fireplace Insert - The Home Depot flames effects to stop working can be fixed without professional help, so how You may need to hire a professional at this point as replacing a control board is complicated. If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). The motor driving the rod has stopped Flame Effect Independent of Heat: Yes: Flame/Fuel Effect: Log: . Electric fireplaces typically use a similar Relatively low flame height (not as bright as videos/no smoke or embers) The flames on the Dimplex Revillusion electric fireplace do not appear very high off the back of the logs. The bulb makes the light of the flames disappear, causing the electric flame effect to stop. The blower not working, the fireplace shutting off automatically, not turning on, producing no heat, the flame effect not working, error codes popping up, unusual noise from the furnace, the remote not working, and thermostat issues are all Dimplex electric fireplace common problems. If an electric fireplace uses a flame-producing rotating rod to create the flame effect, a seized or stuck rod can cause the flames to stop working. While most of the time, any issues are going to be related to the rod, motor, or the bulb, with the higher end models resetting the defaults may be a viable option if the issue is not readily apparent once you have removed the rear access panel and observed operation with the heat component disabled.
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dimplex electric fire flame effect not working