Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. During our regular business hours, please call: 1-800-426-0327. Anyway, was so looking forward to my first X cruise in March, but we just did a Lift & Shift to April 2022. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. It is also your access card to your stateroom. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. The luggage tags are clearly marked with your ship name. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Infants must be at least 6 months of age at the time of embarkation in orderto sail. To book, or for more information, simply visit your Future Cruise Consultant. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. Guests may check no more than 3 pieces of luggage per person. The final amount billed may take up to 24-hours following disembarkation. Additional quantities may be entered, although they will be subject to duty and IRS taxes. Additional information concerning Customs matters will be provided during your cruise. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. Rest assured that your passport will be fully secured by our staff. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Banks, airports and major hotels often offer this service. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Cigar and pipe smoking is only permitted in designated outdoor areas on open decks. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Gift orders must be prepaid and received two weeks in advance of sailing. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). These requirements are established by the countries you are visiting and not by Holland America Line. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. The best time to book your next cruise is while cruising with Holland America Line. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! . Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Please attach a tag to each piece of luggage you will be checking on the cruise. While MSC Seashore does not have any indoor smoking areas, MSC Meraviglia and MSC Divina each have a smoking/cigar room inside. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Upon disembarkation, your bags are delivered directly back home. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. In addition, smoking is permitted on stateroom verandahs. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Customs pays particularattention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Local sales taxes are applied where required. It is also your access card to your stateroom. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Please change the date range and try again. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. many ports taxi lines can be long and distances to private transportation can be lengthy. There are so many choices on your Holland America Line cruise. purchased prior to or during your cruise. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Explore dates and rates on this ship for 2022 and 2023. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. You must be able to care for yourself. Smoking is prohibited in Guest staterooms and on balconies. U.S. port and ending it in a different U.S. port. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. No exceptions will be made. For special meal arrangements, please contact the Ship Services Department at1-800-541-1576 (or email: hal_ship_services@hollandamerica.com) at least 90 days prior to departure. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Beach Towels to take ashore will be available upon arrival at the Gangway. Promotional credits are nonrefundable. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Birth certificates can be an original or certified copy. If it is your day of sailing and this happens to you, please follow these guidelines: Ask the airline to immediately advise our Travel Services Department, or call us yourself at 1-800-628-4771. Please log in to purchase your shore excursions. The Signature Shops on board offer a great selection of fine jewelry, watches, fragrances, premium liquor, exclusive Holland America souvenirs and more all at tax and duty free savings. Please do not place your baggage over the emergency floor lighting. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Appointments may be made in advance on our web site athollandamerica.comor once on board. Guests will be asked to discard open beverages in plastic containers prior to boarding. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. If you do not see our representatives, pleasehave one paged. And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. 1. Casual dining is available in the Lido Market every night. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Line ship. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Generally, the ship is subject to certain government procedural requirements upon arrival. In most ports of call, you may easily exchange U.S. dollars into the local currency. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. We anticipate that your stateroom will be ready at approximately 1:00pm. Pre. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Shirts/cover-ups and footwear are always required indoors. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. Holland America Line reservesthe right to substitute products when specified brands are not available. Professional, local guides and independent tour operators that meet our high standards lead each tour. This could result in legal proceedings. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time, Copyright 2023 by Vacations To Go. Please see the following important information about your luggage tags. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Laundry: For your comfort and convenience we offer full laundry and dry cleaning service on each ship in the Holland America Line fleet. progressive jackpots to a parade of poker games is there for your enjoyment. Bring your travel and health insurance information and have it handy at all times. As previously, in-cabin smoking is also not allowed. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. While smoking itself does. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. The date range used is invalid. What will you do today? The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. This should be done well in advance of travel at a Customs office near your home. napa valley reserve membership cost,
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