** Free trial offer can only be redeemed once per customer. Legitimate reps will not ask for this information. I don't understand your last line - change their name to eGay ? If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. If you successfully complete a transaction and the buyer pays with a credit card or PayPal, they can easily contact the provider and cancel the transaction. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. If you're accustomed to shopping on eBay, using eBay Authenticate isn't much different you shop, pay, and receive your items in the mail. As much money as eBay is making off us sellers they should not make us cover a refund when a buyer says they never received their product or it is damaged due to shipping or them not telling the truth. From 2013 through 2017, he served as senior communications manager for Terapeak, which offers marketplace research and listing analytics to online sellers. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. Once payment is confirmed you ship it promptly. ath Power Consulting was compensated by Aura to conduct this study. The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). . The best part is that shopping on eBay Authenticate costs you zero extra dollars. And for added protection, consider signing up for Aura! Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. If someone asks you to text or email them at any point of the sale, this is a scam 100% of the time. It's usually not a good idea to trade with accounts that have bad feedback. Its the reason Im looking into EBay Protection Program right now. We know your shopping standards are high. Call 844-280-8229 now. Did Scammers Use Your Credit Card? As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. To my dismay, they suspended my account. This is incompetence at its finest because if they really wanted to correct this issue they would have told me specifically what I am doing wrong. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. Requests for additional fees throughout the process for shipping, gas, or other expenses.. I feel like eBay never has the sellers side and we are the one who makes them their money. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. Access your favorite topics in a personalized feed while you're on the go. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. As compared to the competition. I asked they why they are and they just told be there is a discrepancy in the listing. A reseller is not going to do that.how stupid. I have to take her to court! If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. Check the email subject line carefully; eBay never sends a subject line stating, . you can also report the seller and leave negative feedback. All such complaints from sellers are simply ignored, as profit takes precedence over reason. Limited offer! As a collector of sneakers and fashion, Amir is passionate about all things related to style. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. If you do, you will be permanently banned and never be allowed to sell on eBay again. The email they sent me is below. FullmetalPain22 7 yr. ago We frequently receive products free of charge from manufacturers to test. I have contacted eBay many times over this issue and they leave me in the dark every time. Ummm, you do know eBay is a e-commerce business, right? You can purchase syndication rights to this story here. The bad news is that eBay scammers are always enhancing and adapting their schemes to trick you into giving up money or sensitive information. My paypal was recently suspended and eBay said they got a court order to do so. Providing a resolution if a buyer reports a problem. One Reddit user learned the hard way about this scam upon discovering that the seller was actually billing a different person as part of a potential identity theft scheme [*]. Try to avoid buying items in categories that arent covered by eBays money back guarantee. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. Heres what to do if someone used your credit card number (without your card!). Give them a chance to sort things out for you. Unfortunately for you, the item is a replica of the one you sent. Why fight a battle you can not win? There is so much scamming going on Ebay, Sellers dont have a chance. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. Report a buyer if you think they have acted illegally or fraudulently here. The item you get doesnt match the sellers listing. Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. Counterfeit goods are not allowed on eBay. These official replicas really look the same as the original product but are only cheaper. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. It is their site, their rules. In this scam, the buyer then accuses you of sending a damaged item. However, it isnt until you send the money that you realize the vehicle doesnt exist.. Merry Everything & A Happy Always They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. It could be a matter of there being too many counterfeits on the market. They may be compensated as a marketing affiliate of Aura, but their ratings are all their own. You have no way of knowing if another seller is having the same issue. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. The buyer gets a good deal and eBay makes a percentage off the sale. For example, youre more likely to get your money back if you use a credit card or your paypal account [, Send fake emails to eBay users who didnt win an auction item and claim they have a second chance to buy it., Use the eBay messaging system to indicate theres a second chance to buy an item, but request that you wire the purchase price amount to a non-eBay email address. In cases where a buyer accuses a seller of providing counterfeit products, ebay nearly always sides with the buyer. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. The sale of counterfeit items now represents 3.3 percent of world trade, according to the Organisation for Economic Co-operation and Development, an international group with 36 member countries. It is not a reason to flout the rules and relist. Most supposedly rare Beanie Babies like "Princess," the purple Princess Dianna bear, are selling for a couple bucks. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. Read our first-ever Corporate Social Responsibility Report. Used underwear and socks are not allowed. There is one more scam that I have had to deal with. We have credited all associated fees except for payments processing fees and the final value fee for your listing(s). Buyer pretended the item/ring was not as listed. Check the address on the package. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. If the shipped item was sold for under $750, delivery notification is adequate proof. Etsy then accepts payment at full price and authorizes the order, then pays me the full price and I ship the order. We're here to help you if you believe an item to be counterfeit. They are giving me zero evidence as to why my items are fake. If youre unable to resolve the issue yourself, Afterward, make sure to leave negative feedback about the seller. Isnt it obvious? 2 - Don't wait for the traffic, build it! Others may be listing the same or similar items, but this has no bearing on your situation with eBay. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. So what you are saying is that I am in a lose-lose situation. eBay is full of listings for legitimate high-quality items. Learn how your comment data is processed. Never wire money to a seller or send a check directly. I know for a fact they are real products because it comes from a authorized store. 12-30-2021 "As with most things, if it's too good to be . Here are some of the most common ways eBay sellers are scammed. In one example scammers contacted AT&T customers and told them eBay would pay half of their cable bill if they paid six months upfront using eBay gift cards. If they can't confirm the authenticity of your item, you'll receive a full refund. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . They may even provide photos of the broken item. They readily cooperate with law enforcement. Email us at reviews@businessinsider.com. They readily cooperate with law enforcement and encourage scammed users to make a police report with their local authorities. Read every listing thoroughly to ensure that you understand exactly what youll be receiving. You'll also find many giftable items for the upcoming holiday season. They offer some sort of limited-time discount in order to create a sense of urgency. Everyone is covered except the credit card holder, whoever that is. If your item is eligible, you can then send it into eBay for authentication using a prepaid shipping label. I purchased and sent $1000 for an item from a seller on eBay then the seller said I need to send another $1000 for the insurance then the shipment was stopped in Arkansas border and needed to send $800 to get it from Arkansas border the item supposed to been delivered February 25,2022 to me here it is March 17,2022 and I still havent received it after paying $2800 to get the item to me through eBay I was scammed by this seller that used eBay because they got my money and I got no item I paid for Im disputing it now through my bank and its under investigation they robbed me of $2800. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. Items are only covered by the latter. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Ebay always takes out the fees and send the remaining money to the Bank on file. . That is true because TMC did NOT make the item so you can't call it a TMC item. Its unfair that I have to lose money from this happening and this past month way to much due to possible scammers or I guess USPS losing my orders. As a seller and buyer in the U.S., I've witnessed an uptick in fraud attempts as recently as last week. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). The good news is that eBay has a No Items Listing Policy so victims of this scam may be able to get their money back. Generally, the safest way to get authentic items is to buy it directly from the manufacturer's retail store or website, but that's usually not the best option or an option at all. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. In order for it to work, sellers must provide proof of item delivery. - edited Disclosure: This post is brought to you by the Insider Reviews team. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. In the rare instance that you do have doubts about the authenticity of an item you've received, you can contact the seller, return the item in the same condition you received it in with the eBay Authenticate tag still attached, and the experts will re-authenticate your item. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. did said person say they woud send you the motorcycle and the title and then you would have to pay? Becoming familiar with the scams described in this guide, and knowing how to spot the telltale signs of a scammer, can help keep you safe.. If youre a trusting person, you may send the item in good faith, assuming the email is authentic. Millions of items are listed each day, and while eBay takes active measures to protect buyers, fake stuff still manages to make it through. Some are targeted at buyers, others at sellers. If it were a Vero complaint, it would have stated that. So, I purchased the shipping label the cost was13.34 which was taken out of my Personal Banking Account but that never happen before, and no total was given me of the balance left from the sale of the boots. For example, to be eligible for a refund you must complete and pay for items on eBay.com using a payment method approved by eBay.. They are absolutely not and I have the receipt as well. Who in their right mind would agree with this level of incompetence? 133131337637 - New Adidas 2018/19 Manchester United Pogba Jersey - XL - NWT Climalite $120133147431765 - Nike NFL Baltimore Ravens #57 CJ Mosley On Field White Jersey Size: Large Mens, Ebay Says my items are counterfeit and won't tell me why. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). Gift card scammers reach out to victims by phone, email, or social media. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. 12-31-2021 The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. This is a major benefit as some sellers on eBay don't offer returns. Along with photographing everything, try to record any identifying details about the item. Buyer Issues a Chargeback. Why does eBay have this policy? To fully understand eBay Authenticate, it's best to learn how it works as a seller first, because that's where the inventory you will shop as a buyer comes from. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. This scam is a new twist on the offer of overpayment. I don't use the eBay app. I also cannot relist items that are pulled because eBay makes them disappear from my account. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). QUOTE eBay is very aware that scams occur on the website. Questions that are covered in the FAQ or can be easily googled will be removed. Fraudulent sellers create fake listings that include misleading information or prices that seem too good to be true., If you engage with the seller, theyll either trick you into paying for fraudulent or broken items, convince you to send them money outside of eBays platform (so you cant file a dispute), or lure you into giving up personal and financial information which they can use for identity theft., In many cases, scammers use high-pressure sales tactics that make it hard for victims to notice red flags.. All I could do was appeal it. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. Whenever you purchase items online, choose payment methods that are reversible or with a good history of protecting buyers. I even mentioned a receipt and they didnt care. 08:54 AM. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. Disputing the chargeback can take a lot of time and hassle on your behalf. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. So, I cancel the order and sent in a statement. Next, look at where the item was manufactured. I have checked thoroughly and this item doesn't breach. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. We want you to be happy with your purchase and are committed to making sure you can purchase items from eBay with complete confidence. keep sharing about your item in social network, every five minutes if needed. Once they have the code, they disappear and make off with your gift card balance. These items may infringe on someones copyright or trademark. Unfortunately, scammers take advantage of this system and may: If you fall for a fake second chance offer, youll pay the scammer but never receive the item. You dont need to be a rocket scientist to know that. This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Follow these steps if you think your item is counterfeit: If you believe your item is counterfeit, or isn't as described, contact the seller first. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. Learn how to spot these common eBay scams targeting both buyers and sellers, and learn how to avoid them. Counterfeit products are illegal and not allowed on eBay. 08:13 PM If you find an item on eBay that you think is fraudulent, report the listing directly. You may see a coveted item for sale and quickly purchase it, sometimes paying above market price to secure it. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. Because eBay and PayPal have a record of the transaction with postage, they need proof that you sent the item in the mail - which, of course, you can't provide. She got her full refund back and kept the ring! But as a buyer, keeping goods bought with a stolen credit card can put you at risk of losing your account or being investigated as an accomplice to the fraud. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. E bay is now forcing sellers to buy their shipping labels at a higher cost and still making a lot of money from it. Now, the brand is continuing its safe-shopping efforts with a new program called eBay Authenticate. If you don't hear back from the seller in that time, ask eBay to get involved. Statements that the paperwork and car are being stored in an eBay warehouse (there is no eBay warehouse). Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? Car & Truck Safety & Security Accessories. As per the title, why does eBay knowingly allow the selling of counterfeit items? More specific details are provided below. Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. Dollars. The company UV prints or pad prints ink onto Lego pieces to customize them. Wow, I totally know now why my items are fake - because eBay (or whoever the heck it is) says they are without ANY evidence as to why. Copyright 1995-2023 eBay Inc. All Rights Reserved. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Something went wrong. They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. Image by Jo Zixuan Zhou The Balance 2020. If the item is sold for more than $750 the item must have signature delivery proof. Removing them protects sellers and their buyers from buyer protection claims and financial loss.
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why does ebay think my item is counterfeit