discontinued cb2 furniture

This is definitely a fun store to pop into if you're looking for a modern piece for your home. The showroom is modest with around 5 beds/tables/livingroom set ups each. ***Update Below*** I share a previous reviewer's sentiment about this location. Nice stuff but if it's not an item they stock, I'd advise you to run, not walk, out of the store. My husband and I went in to buy a console table. We do stand behind the quality of our merchandise and we will do our best to make things right if you are not satisfied with your purchase." services, you're letting us know that you've read and agree to the changes. I understand that there are lots of fragile and expensive things in the store, but she is very well behaved and sat in the stroller or held our hand the entire time, so there was no reason for her to make us feel so unwelcome. I love the design of it's items. Thank you Tony! From solid and subdued prints to geometric and abstract prints with bright colors, CB2 rugs run between $20 for small rugs to $2,000+ for the larger rugs. Pottery Barn . They again reschedule me for the week after (the whole time I am still only sleeping on my mattress, having gotten rid of my boxspring and frame in anticipation for the long-awaited CB2 bed frame). The only thing I didn't like was watching a manager chide some employees this afternoon for nothing. Terms of Service and I finally had one wonderful employee approach me and ask if I needed any help, and provided assistance with a price check. $799.00 Final Sale Fae Faux Rattan Outdoor Coffee Table $189.97 reg. They fix my bill and she hands it and says "here you go". None of the employees were stopping this woman or asking her to get her dog either off the furniture or out of the store. By signing up via text, you agree to receive recurring automated promotional and personalized marketing text messages You can spend a good bit of dough here, to be sure, but we scored two (TWO) really solid desks for $300 out the door. Still waiting for the store manager to call me back. A step above in terms of quality and price from Ikea level brands, or maybe even 2 steps above. $317. Omg , so I had the worst experience with the customer service person named " TOMMY " at their union square location. Gently-loved, secondhand Restoration Hardware is a modestly chic addition to any home. These products are made with wood from forests certified to be responsibly managed, environmentally sound and socially beneficial SECTIONALS New. Will definitely shop here again! The customer service was horrible. One particular male gentleman, also on his mobile, actually scribbled 'CLOSED' on a piece of paper and held it up for me to read instead of coming near the door or even answering the door at all. Won't consider buying in cb2 next time and forever. Try Crate & Barrel shelves. It was entirely my fault. So would I shop here again? services, you're letting us know that you've read and agree to the changes. And if I am, why won't they charge the same on the first bookcase?! 2 months and these guys can't figure out how to deliver a table A TABLE on time? ***Update*** After a couple months my girlfriend and I started getting annoyed the pieces of the sectional were sliding apart often. First of all, I love the store. Crate & Barrel rugs are much the same. Loving the simple life? I got the table home, assembled it easily on my own, and it looks fantastic. I have yet to hear anything. You name it, I've probably purchased it. She was very friendly and gave me an experience that will keep me shopping at my local CB2 in Miami Beach! Anyway, fast forward to finding the glassware. I'm returning the stuff I got because the tow company can get my money but I won't let the store also reap from this scam. One detail I didn't even notice until they left was they took their shoes off before the walked into my place. Finally I get out of the store, only to find as I looked at my receipt that I had been misquoted a price on a hanging frame, and I was missing 2 of my items. Love the idea of furniture that you could ship off to your future college grads first apartment? Picking up a large rug in Georgetown sounds like a nightmare of mine, so I dreaded everything about this part of it. He also says, "we corrected that and it won't cost you any additional charge" - just to be clear the missing part has to do with the bookcase and we've ordered two of the same ones; each bookcase comes in two parts and I guess one of those parts was missing in the order - not sure why I'm even supposed to buy another part?! They have many floor associates around to help you that you can ask. She was just simply the nicest. I did like how this store is located right by the CTA Red Line so it makes traveling from downtown to this store pretty easy. He did and was told someone would be in touch within 48 hours. We love everything we've gotten so far. Are you going to pay my gas? CB2 offers shoppers looking for a new lighting fixture or lamp over 150+ options to brighten up any room. The salespeople are always very helpful with any questions or concerns you might have. They have great prices. We bought some drawer knobs and a towel bar, all of which were stocked in the back. Design options are plentiful as well. This store is perfect for anyone that like statement making decor. They do have parking and it's on a convenient location. This location has no dedicated parking so taking the free Circulator bus from Union Station, Dupont Circle, and other points east is your best option. I've called and complained multiple times to the store and they assured me the manager would call back. It has obviously never been opened and still in the box, we just had a hard time getting to their only location that is close by. They did appear to be a bit overstaffed on our Saturday afternoon visit because it seemed the sales people outnumbered the customers but if it means I get help when needed, I'm all for it. The wood all matches but the dressers and bed stands had horrible handles. so they told us they have hardware that is interchangeable with all of their products. CB2. I like the stuff. Ships free. It just goes to show the attention to detail the staff at CB2 has. 30 min later. jeeeez maybe I should get paid for doing their jobs. I was on hold for a CB2 customer representative for a little over 40 minutes. I, begrudgingly, called customer service once again. The store would not help me with the tow company even though they contract or subcontract the tow company They employ a predatory towing company so if you shop here DO NOT GO GET COFFEE. Love the products BUT the very rude girl left a bad impression. Yes, 72 glasses. Find deals on modern furniture pieces and home accessories, and discover what's on sale for a limited time. Overall, a neat place to find a unique gift, but I would probably go somewhere cheaper for my own home goods/dcor. It's very easy to read notes and instantly react without understanding the reason behind. On the other hand..my delivery date was pushed back twice. Modern Furniture: Affordable Sofas, Chairs, Tables - Apt2B Area Rugs Lighting Accent Pieces Wall Decor Pillows & Throws Resource Library About Us Customer Reviews & Pics FREE Fabric Swatches View Furniture In 3D Sales & Offers Customer Care & FAQs Sofas Sofas All Sofas Made in the USA Sofas Reversible Chaise Sofas Modular Sofas Reclining Sofas CB2 is a furniture and decor provider that aims to supply high-quality products for modern homes. The papers meant to wrap the glasses were placed on top. Last night I was invited to the grand opening and it was awesome! I hope the company can take it more seriously. I made several laps around the store, making notes and looking at items which I ended up not getting. No mess of keys thrown anywhere or hanging. My heart dropped and I suddenly felt extreme sadness. It seems that their products are higher quality than a comparable store like West Elm's. I bought a 5 x 8' rug online and it was on backorder. Basically, the theme of most of the items were basics, but made a bit fancier than necessary. Many of the items I wanted to purchase were not in stock, If anyone is looking for the best furniture, I can't help but wander into CB2 as often as possible. The only downside is the price is a bit steep, but for the originality of the merchandise I don't mind paying a bit extra. I realized she (white girl of course) assumed I couldn't possibly afford the $10 bowl and had to triple check that card was indeed mine. Because it is a floor model " I was told. Terms of Service and So our sales associate Linda was the BEST and her customer service was amazing She took her time with us and was helpful and made our trip into the store worth it. Not only does this make CB2 reviews useless (I strongly believe they suppress only negative reviews) but it raises serious ethical issues about how they do business. And, they contacted me. So go ahead and check this place out, I guarantee you'll leave with at least 3 things! The service here is STELLAR, which is part of the reason why my fiance and I keep returning. While picking up the boxes, no one working informed me that the last box was backordered. I also found an online only fire pit I wanted to buy, and they let me order it to the store to avoid those shipping costs! I'm not too certain how parking is here as it's right in downtown, but i would imagine most people to ship directly home. This review is based on my experience only, on the purchase of a couch. It might be your place, it might not. Again, do NOT waste your money and time in CB2. However, I came in on a Saturday night, and wasn't really greeted in any manner. I am very unhappy. The Uptown staff at CB2 has made this a wonderful and fun experience. Yeah, it's Uptown and parking sucks, but it's such a fun store. When it comes to your own comfort, your own body is the only North Star. cleans easily and adds storage space cool. This is all so so disappointing because we pay them a premium for good customer service and products, of which the first is very much lacking. Within minutes of meeting him, he told me: 1. where to find free parking on 4th street 2. how to get a 15% off my purchase at CB2 3. when the big sales are in CB2 He was very informative, super friendly, told me what to expect, and didn't try to push a sale onto me. One of many furniture stores in area It's niche is modern furniture at moderate prices. I specifically came out here to complete my yelllow bowl set and look at other items I saw online. But I received it in a very good condition). Note to the company - if you're sending a replacement product because your first one was broken upon delivery please make sure that the new one isn't broken too! I love CB2, the decor, the layout and especially the customer service we received. This would normally be okay if timing wasn't an issue, but this is extremely burdensome because (1) we already planned to take time out to make sure we would be present on 11/16, and (2) this is being delivered to a condominium where you need to communicate with management. He really helped me out in picking out a great console and decorations. Their customer service is very good, their store and display is very good, the prices are fair for the quality of furniture that they make. They need to work on their customer service, because looking at all the other reviews that's not their strong suit. I had the best customer service experience I have ever had with an associate named Cameron at this store. The first sofa I received from CB2 was a dud, it happens, but their customer service blew me away. Privacy Policy. You can also have items brought out to you for pickup, but we wanted to go in and check it out. Go to Scandinavian Designs in Roseville instead! We were under the assumption that we would need to be home on 11/16 to receive the delivery for the past 6 days, and now our schedules will need to be rearranged. I'm a fan! Incredible customer service! I like the products but there is no reason to have a brick and mortar store if you aren't going to get any additional service whatsoever. I 100% regret doing my wedding registry with this company. Overall, this is my favorite furniture store! You can return the Artemis Rectangle Dining Table, but there would be a 25% usage fee. Be careful shopping here. Calls me back later saying they made a mistake and the order description was misconfigured. I had the delivery come in two different days since everything I wanted was not in-stock. If they listened to what they say, they would realize that that is ridiculous. Called customer service and they said their records showed I'd taken delivery! When the delivery came the guys showed up within the first hour of their 2 hour window, quickly loaded the elevator and unwrapped the couch making sure it was not damaged. No other place I know of. Left the store without a receipt because the printer was broken. We wanted to see a small rug that was in stock in the back, and she acted like bringing it out for us was tantamount to getting a root canal. If I had known I either would not have made the purchase or I would have just ordered online. My wife and I have stopped by this store in Georgetown for years and it's always been a good experience. Great service, he was very enthusiastic to help. I ask. I will not return to the store and have been hesitant to even order online due to the poor customer service. The modern styling at an affordable price always has me coming back. Take advantage of CB2 coupon codes and discount codes to best deals on home goods and furniture. Shop with us to discover Cb2 furniture from past seasons' collections, including sofas, tables, lighting. This is how my trip to the store went today: I walk in and there is no other customers in the store, I approach an employee: Me: Hi, I want to buy this clock you have on display, how can I get it? CB2 dining tables range from $180 to $3,500+ dollars and are made of wood, marble, concrete, glass, and metals. Staff could not be more attentive and friendly. Check your text messages & reply "Y" to receive your discount code. I love love CB2! I told him I'm going to call the store and report him and his service and in return he started cursing me (my Spanish isn't great but I know enough bad words) So I call the store and ask to speak to the manager. The style is still Crate & Barrel-but a more sleek-urban chic! the two story building is filled with great contemporary decor. We've made several purchases and the employees seem happy to go above and beyond to make sure you're getting what you came for. I recently bought a couch from CB2. The guy there helped for a while then ran off to a bigger purchase, i gave up and left. Parking can be an issue at this location, but I've always found at least one spot in the cramped lot. Giorgi, Nicholas Thanks, CB2! 0 hidden. Highly recommend! Thanks CB2! As the center of social gatherings, this space should be the best reflection of your personal design sense. Shop with us to discover a wide array of options, sourced from consigners located all over the U.S. Get access to furniture being consigned in NYC, San Francisco, and Dallas all without ever leaving home. They have been nothing but friendly to me and help me figure out what I'm looking for every time I go in there. Now I will only get part of my furniture and find this totally unacceptable. I eventually spoke with someone in their shipping department (who was super nice - Thank you! it took about 2hrs to assemble not so bad. The 18 Best Places to Buy Furniture, According to Interior Designers Simple; I wanted to pick up the item I paid for and was told that it would be available for me pick up at their Holiday Hours. From classic Crate & Barrel items like modern sofas and leather lounge chairs, to discontinued dinnerware and decor, our inventory spans the spectrum, so you never know what you'll find. A unique blend of modern as well as contemporary you can really tell that stylewise this place is gearing toward a younger generation of home decorators but unfortunately they really fell short of making it attainable style. The delivery was exceptional. We called the store immediately, explained the situation, and one of the staff put us on hold for 10 minutes while he went to find the manager, and then told us the manager was busy and would get back to us in 15-20 minutes. Piazza 4-Piece Modular White Linen Sectional with Ottoman 127''. We LOVE Alexandria. The store is two levels so take your time when you're shopping around. Solid work for a company that prides themselves on their customer service. If you want a wider variety of home stuff, you might have better luck at Crate & Barrel. Not friendly, luckily crate and Barrel has many locations and puts out quality product. Two delivery guys showed up with four huge boxes of furniture pieces, dropped it right by the front door and REFUSED to assemble it. CB2 offers a variety of sectionals and sofas that fit in with their modern aesthetic. Cb2: ohh I'm sorry, I forgot about it Me in my head: cool I just stood here like an idiot for 10 min for nothing. - I arrange my schedule so that I was able to go to the store after work to purchase the mirror. No, Chastity. I'd like the table fixed. I didn't contact them. CB2, my order numbers are 134823228 and 134823265. A week goes by and I get the email confirmation that the item has arrived, so I called the store to confirm the item is there and ready for pick up, the employee on the phone confirmed the item was there and I was told that they were currently observing 'Holiday Hours' and that they would be open an hour later than usual close time. Then they just say there is nothing they can do when your order does not arrive for 2 months. No greeting, no hello, not even a smile - it's as if they saw me and just looked past me. But was super-duper shocked with this person "TOMMY" , being a part of a service industry and an esteemed store, he certainly does not stand up to that level. Pottery barn, RH Ive ordered plenty from these places and patronize them because of their great customer service. Also we clearly asked if we could use a coupon on a sale item and Sidney said yes, but changed his mind when the transaction wouldn't go through. I will stick to ordering online from CB2 because this store will leave you frustrated unless you are making a large purchase. The regular Crate & Barrel store down the street is the same way. prev next . Last time I was in the staff didn't ignore me - they straight up denied I even existed. I explained and they said they'd get back to me.

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