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I go back to the office, they are close for the day. At this point I no longer wish to even receive care from Aspen Dental. They do a great job, My mom works with Dr. Berry in a women's board. Keep corporate management to a minimum. They hung up on me, so I contacted the BBB. And that I should receive the refund within 2 weeks. Called Lynette back, just to inform her that a claim for this was never filedher attitude was very unprofessional and rude. They are using collection letters threatening my credit to manipulate me into paying them. I would like the public to know this business is unreliable and do not do good work. Just today I received a call from a collection agency for the $212.00 from 2009, I called Aspen and they told me it had been in collection since January 2010, I had never received anything from a collection company informing me of this. I wish to have all claims reversed and payments refunded so that I may seek adequate care from another practitioner. Current Process (March 2016): All credit balances resulting from payments made by a Third Party Financing Source or credit card company After x-rays, and an exam I was sent to the finance woman. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. She started going there and said they did a really good job and so I started, WOW, What a terrific dentist. The Aspen Dental network is committed to breaking down barriers to care. to tighten the loose partial that occured while I was in the dentist's office! I went in as scheduled in February for implant. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! I do not trust this company at all to get the work finished as I am finding out that no only are they rude, condescending and threatening, but also the fact that they have overcharged me. I was told my refund was never put in the system. Customer Reviews are not used in the calculation of BBB Rating. They said that they were waiting on the insurance to settle the bill, and that we would receive a bill til they did. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Bless you,, thank you. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. Please send me an invoice or ledger showing that I have a zero balance. Note that complaint text that is displayed might not represent all complaints filed with BBB. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. Thats not the doctor you want extracting your teeth, or recommending their extraction. you don't want or need an employee like this in your organization. Cost to get your teeth cleaned? A modern and relaxing atmosphere. 6 appts. So I went back in over Christmas Break to get them to adjust it. I went to Aspen Dental in *************, ***** in March 2021. I tried to straighten this out without success. I want this written off so not on my credit report and my Aspen Dental bill maked Paid In Full, as it truly is! We accept walk-in denture visits at our 1000+ locations. lower, they were defective and they had to make another pair on 07/31/20,then they were defective, then on 01/25/21 they had to make another pair and these are defective clasp are breaking off in my mouth this is very dangerous. Whether you're a first-time denture wearer or need a simple adjustment, you can count on our care teams to deliver fast, affordable service in our on-site labs all backed by our denture money back guarantee. When he left the area, his assistant bent down and said "make them re-do it". 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. **** representative stated that its not the patients responsibility to pay the excess ($95) because your dental office is in network and that amount needs to be written off by your office. Only the most-profitable dentists, in the best locations, with the best skills, teams & equipment can stay above this fray. When I called got a quote that was bait and switch. Two Had teeth extracted Sept. 4, 2020. I was told by Cory ******* Territory Director of Operations XXX-XXX-XXXX. I talked to billing, and showed them the error. They have had their last shot at me. Incorrect billing and not fitting denture. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Thousands of practices have vanished, leaving a huge pool of available labor (young & old) for corporate to exploit. Colleen Kluck 17153407541 , Excellent!! I have not worn the since. Aspen Dental Refund Processing in Syracuse, NY - Yellow Pages The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice.. I've had many, My four year old grandson had his procedure done today February 8, 2017 under general anesthesia. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. All other marks contained herein are the property of their respective owners. I left and waited, hoping it was fixed. With dentists and specialists to support your entire. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. On October 22nd, 2015, the Indiana Attorney General's Office signed a settlement agreement with Aspen Dental for deceptive marketing tackets the company used. Increases your cash flow, At our practice, we are dedicated to providing the finest dental care to the members of the Jamesville community and its surrounding environs. I am also going to pass on your concerns to the team, Call us at (844) 296-0187. The receptionists are ve. Aspen Dental | Complaints | Better Business Bureau Profile Because they did not follow up in a correct, timely manner. I received a full set of dentures from the above business in August 2022. I dont have a crown in back tooth. hrowan@att.net. It just so happened that when I was cleaning the denture I saw the broken screw sticking on the denture. She then told me my best option were implants. In July, I received a LATE NOTICE from Aspen Dental. # 104658] I paid for a set of upper dentures. Was charged for a tooth brush that was shoved in a bag that I never ask for made me pre pay then use insurance now saying I owe them *****. However, attorneys for the patients, Brian Cohen and Jeffrey Norton, say in the lawsuit that Aspen Dental trains the dentists and sets production goals for them, accusing the company of illegally practicing medicine. (does it range from severity? Patients dont want to be sitting in the chair, having to face problems they have avoided for so long. When theres enough industry slippage from the professional standard-of-care, then corporate can move in and wipe out a lot of practices. As a consumer I really dont need to see this, and I was only made aware when I read ADA News lame response to all this [2]. BBB Business Profiles are subject to change at any time. $598. I can't afford to throw money away or to come up with another thousand plus, to get the work redone and the new work completed. PDF Patient, Pharmacy and Insurance Information Patient Information They also sent a letter to the BBB saying that they billed the wrong insurance back in Feb, and wasn't notified until April about it. At my first appointment with Aspen located in Hampton VA I had my teeth cleaned and scaled. See details. I now get a bill for $343.25 when the original treatment was supposed to be $1037.00 and charged to my care credit account. As with most other Aspen dental obligations and promises, the refund hasn't been issued as of today, 10 days later. The Aspen Dental network is committed to breaking down barriers to care. Well guide you through the process. The dentist had already left the room so I told this to the assistant, who checked with Dr. Takeda and came back to tell me the dentist said I should wear it like that and make an appt. I have to re-glue twice a day to keep in my mouth. Aspen Dental Refund Processing in Syracuse, NY About Search Results Sort: Default All BBB Rated A+/A Coupons 31. BBB is here to help. Guarantee: Aspen Dental offers a money-back guarantee on all dentures, both full and partial sets. She started going there and said they did a really good job and so I started to go. On Thurs Sept 29 @ 10:48a, I received a phone call telling me that they will not do the perm crown until I get another procedure of antibiotics that was over *****, I refused that treatment and it was reduced to 191 and again I refused but agreed to sign a waiver. The girls in the office as well as the office manager Lisa are extremely helpful. This lack of perspective is a weakness throughout the profession. Also, the economic crash of 2008 was a huge boost to corporate dental. So now i owe money for 2 Crowns and a cavity in which it is a complete mess! December 29, 2021, Aspen Dental area manager *********************** told me over the phone that he would refund me $727.20 for August 18, 2021, a bad filling job Aspen Dental did. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. In March of 08, my husband went to Aspen Dental for dentures, he filled out his paperwork and paid his share of the bill that was owed, and they said they would bill his insurance for the rest. I allowed Aspen dental to talk me into getting the other things, but never again. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. Jennifer Ebanks. I started out with Dr. Williams, who at the time was very professional and transparent. Dental Patient Refund Letters | 2 FREE Templates to Download At Aspen Dental, by the time a patient knows they've got problem, the dentist (s) may have already moved on, along with much of the office staff. Please allow more time for a response. When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. Class action lawsuit against aspen dental, Aspen Dental - Class action lawsuit against aspen dental, Aspen Dental - charging us for services covered by insurance. Aspen Dental Estero did not complete all services my insurance was billed for, I paid in advance for, and double charged me above the cost quoted to me that I paid. On Fri Sept 30, I got a call at 7:34a stating they needed to resched due to oral surgeon and no rooms avail. maybe a break in price for putting my teeth back in or free. After talking to my insurance, they said that they never received a claim in June, and had never asked for xrays from Aspen. Aspen Dental Refund Processing in Syracuse, NY I right away headed to Aspem Dental where it was done. Thats a set-back for the patient and for dentists trying to help their patients, while making a decent living. Madison Avenue-meets-CIA with these psy-ops from Aspen Dental. I am on disability. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive. Aspen Dental's refund policy is designed to provide patients with the confidence that they will receive high-quality dental care services without any financial risk. file this complaint and put in her permanent employee folder or site. Bless you,, thank you. I used care credit after getting approved for credit line increase. 4 days later I received mail starting that I owe ASPEN DENTAL $289 for a FREE EXAM. If you could look into the above matter re charges, I would appreciate it and your follow-up as well. You'll receive access to exclusive information and early alerts about our documentaries and investigations. So, I am not whole.They benefited from the work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I said no I never received a call asking me to move my appt and I wouldn't have said yes due to not being able to get off that early. I am requesting my full refund for unused serviced. They sent my bill to my husband's insurance instead of mine, they never sent his in. Well, we will see what happens. Find 1160 listings related to Aspen Dental Refund Processing in Baldwinsville on YP.com. They could NOT do it because my gum did not "heal correctly". Forces Left Afghanistan. When May came and I received a bill from them, and my husband insurance already settled the oral surgeon's bill just weeks after his surgery, I called and asked what the hold up was. Still no call. Aspen Dental Lawsuit - Highlights and Reports - State of the Suit Sign Up for My Account Print Patient Forms If you prefer to print your patient forms, you can download them below. This review was chosen algorithmically as the most valued customer feedback. Even when you are sending a check back to a patient who has requested an over payment. Refund Policy for Patient Accounts with Credit Balances and NO Future That tooth rotted underneath causing the bridge to come off. ADMI agreed to pay $15,000 in restitution and $80,000 to the state for future investigations and consumer protection enforcement operations. (Another crappy company) After a week or so, I noticed that one of my upper teeth that they did a filling on was feeling weird. Did and boy was he miffed. I was treated at the ER. I would like a telephone number for corporate customer complaints. Long story short, after a few weeks the work I paid for was done and I was fairly satisfied. 600.00 which was set up on a payment plan. I was not told that I had to pay for those items out of pocket. They said I needed a deep cleaning and an antibiotic right away. We are committed to providing quality healthcare to families located in the Dewitt are, Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. Called immediately and told by Lynette that she would contact corporate to resubmit this called my insurance to find out that this was NEVER filed with them to begin with. I'm talking about a refund due to over-payment of services. In the meantime, the dental office refused to see me because I wasn't paying the payments. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I know this because Ive now practiced locum tenens for 3+ years, after closing my private practice which served in Lake County, Fl for over 17 years. This tactic of evade and avoid has become a pattern with Aspen Dental. I am checking with you again because I have very little (if any) confidence in the Mt. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I am uploading a copy of the the email stating I will get my refund of $4312. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients,, From Business: Aspen Dental in Cicero, NY is open for all appointment types.

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