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321 0 obj <>stream Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions, and providing such non-GAAP financial measures to investors allows for a further level of transparency as to how management reviews and evaluates our business results and trends. The MA market has been dominated by a handful of large healthcare plans, but as demand for these plans grows, more and more regional plans and startups are seeing opportunities to enter the market. It is why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. 2 0 obj Free Cash Flow and Adjusted Free Cash Flow Reconciliation: Thank you. Adjusted EBITDA is not intended to represent cash flows from operations, operating income (loss) or net income (loss) as defined by U.S. GAAP as indicators of operating performance. Adjustments required to reconcile net income (loss) to cash flows from operating activities: Write-off of deferred cloud computing implementation costs, Loss on divestitures and sales of fixed assets, net, Changes in operating assets and liabilities, Net cash provided by (used in) operating activities, Cost of additions to land, buildings and equipment, Cost of additions to internal use software, Net cash provided by (used in) investing activities, Payment of contingent consideration related to acquisition, Taxes paid for settlement of stock-based compensation, Net cash provided by (used in) financing activities, Effect of exchange rate changes on cash, cash equivalents and restricted cash, Increase (decrease) in cash, cash equivalents and restricted cash, Cash, Cash Equivalents and Restricted Cash at Beginning of Period, Amortization of acquired intangible assets, (Gain) loss on divestitures and transaction costs, Restricted stock and performance units / shares, Proceeds from sales of land, buildings and equipment, Annual Recurring Revenue (ARR) signings: Q4 $111M / FY $408M, Total Contract Value (TCV) new business signings: Q4 $310M / FY $1,785M, Sale of Midas suite of solutions for net proceeds of $321M; closed on February 8, 2022, Debt Refinancing successfully completed as planned, Distributed approximately $50 billion of US Government pandemic stimulus payments, Sustained high level of associate engagement through difficult COVID years, Consolidated technology infrastructure and improved operational excellence, Improved client satisfaction for the 3rd consecutive year resulting in significant client recognition, Received numerous external awards for culture including best place to work for LGBTQ, Diversity, and Women. ACCEPTANCE. Dollars. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Conduent Announces Fourth Quarter and Full Year 2021 Financial Results, Conduent to Host Virtual Investor Briefing on March 30, 2023, Conduent Reports Fourth Quarter and Full Year 2022 Financial Results, Conduent to Report Fourth-Quarter and Full-Year 2022 Financial Results on February 14, 2023, GAAP net income (loss) from Continuing Operations, GAAP Diluted EPS from Continuing Operations, Adjusted Diluted EPS from Continuing Operations, Cost of services (excluding depreciation and amortization), Selling, general and administrative (excluding depreciation and amortization), Research and development (excluding depreciation and amortization), Loss on divestitures and transaction costs, Shares of common stock issued and outstanding, Shares of series A convertible preferred stock issued and outstanding. To better understand trends in our business, we believe that it is helpful to adjust revenue to exclude the impact of changes in the translation of foreign currencies into U.S. (3) Normalized for the impact of payment of deferred payroll taxes primarily related to the CARES Act of $32M in 2021 and $27M in 2022, Adjusted Free Cash Flow as a percentage of Adjusted EBITDA for 2021 is approximately 25% and approximately 22% in 2022. When you join Conduent, you are engaged in creating the future both our companys and your own. If requested, the conference ID for this call is 13728764. Restructuring and related costs include restructuring and asset impairment charges as well as costs associated with our strategic transformation program. How long does it take to get hired from start to finish at Conduent An email has been sent to you with instructions to set up your email alert. FLORHAM PARK, N.J., Feb. 16, 2022 (GLOBE NEWSWIRE) -- Conduent (NASDAQ: CNDT), a business process services and solutions company, today announced its fourth quarter and full year 2021 financial results. 2021 full year sales performance was up 16% in new business ARR, with TCV ending at $1,785M, 8% lower than prior year period. See below for sales and support contact options. This represents Goodwill impairment charges related to the unanticipated losses of certain customer contracts, lower potential future volumes and lower than expected new customer contracts for all reporting units. Other charges (credits). Join our Talent Network and get Conduent news and job alerts delivered to your inbox. A reconciliation of the following non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with U.S. GAAP are provided below. At Conduent, you are part of a team, making a difference in the lives of millions every day. (4) Refer to Appendix for Non-GAAP Outlook. Timing of revenue impact varies and may not be realized within the forward 12-month timeframe. Management believes that these non-GAAP financial measures provide an additional means of analyzing the results of the current period against the corresponding prior period. For tolling agencies, new technologies are speeding and simplifying journeys while driving cost-savings and enhancing consumer experiences. Our actual results may vary materially from those expressed or implied in our forward-looking statements. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with U.S. GAAP, to exclude the effects of certain items as well as their related tax effects. Adjusted EBITDA represents income (loss) before interest, income taxes, depreciation and amortization and contract inducement amortization adjusted for the following items. Any forward-looking statements made by us in this release speak only as of the date on which they are made. The metric annualizes the net impact to revenue. I emailed about a week before my visit to check availability of the type and size bike I wanted, and received a confirmation a few hours later. PDF ADAAA: Employee Process Instructions Conduent (CNDT) Q4 2022 Earnings Call Transcript. We use Adjusted EBITDA and Adjusted EBITDA Margin as an additional way of assessing certain aspects of our operations that, when viewed with the U.S. GAAP results and the accompanying reconciliations to corresponding U.S. GAAP financial measures, provide a more complete understanding of our on-going business. However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Companys reported results prepared in accordance with U.S. GAAP. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with U.S. GAAP, to exclude the effects of certain items as well as their related tax effects. He got the equipment, but now wants to send it back. It eliminates most of the traditional aspects of going to work, like commuting and dressing in business attire, while reducing social interaction and standard means of accountability. Sources: Sales performance was up 32% in new business TCV signings at $464M, with new business ARR up 14% at $107M versus Q1 2021. Adjusted Revenue, Adjusted Operating Income and Adjusted Operating Margin. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> All Conduent employees are responsible for energy conservation. endstream endobj 295 0 obj <. While this pandemic has been a time of great challenge, it also represents an opportunity for HR leaders to broaden workplace planning initiatives, digitize interactions, reexamine skillsets and look more critically at their mix of onsite vs. work-at-home resources. This release and any attachments to this release may contain "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. Litigation costs (recoveries), net represents provisions for various matters subject to litigation. Based on past reported results, where one or more of these items have been applicable, such excluded items could be material, individually or in the aggregate, to reported results. In addition, for "FY 2021 Actuals" we are excluding the estimated impacts of $70 million of Revenue and $39 million of Adjusted EBITDA related to the divestiture of the Midas business. Conduent Announces First Quarter 2022 Financial Results Answered July 30, 2018 - Program Director (Current Employee) - Naperville, IL. We have provided an outlook for revenue on a constant currency basis due to the inability to accurately predict foreign currency impact on revenues. HR leaders should also consider new digital behavioral tools (such as online cognitive therapies and self-help resources) and also plan for virtual open enrollment this year. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable U.S. GAAP measures and should be read only in conjunction with our Consolidated Financial Statements prepared in accordance with U.S. GAAP. (3) The tax impact of Adjusted Pre-tax income (loss) from continuing operations was calculated under the same accounting principles applied to the 'As Reported' pre-tax income (loss), which employs an annual effective tax rate method to the results and without regard to the adjustments listed. Important factors and uncertainties that could cause our actual results to differ materially from those in our forward-looking statements include, but are not limited to: the significant continuing effects of the ongoing COVID-19 pandemic on our business, operations, financial results and financial condition, which is dependent on developments which are highly uncertain and cannot be predicted; government appropriations and termination rights contained in our government contracts; our ability to renew commercial and government contracts, including contracts awarded through competitive bidding processes; our ability to recover capital and other investments in connection with our contracts; our reliance on third-party providers; our ability to deliver on our contractual obligations properly and on time; changes in interest in outsourced business process services; risk and impact of geopolitical events, natural disasters and other factors (such as pandemics, including coronavirus) in a particular country or region on our workforce, customers and vendors; claims of infringement of third-party intellectual property rights; our ability to estimate the scope of work or the costs of performance in our contracts; the loss of key senior management and our ability to attract and retain necessary technical personnel and qualified subcontractors; increases in the cost of telephone and data services or significant interruptions in such services; our failure to develop new service offerings and protect our intellectual property rights; our ability to modernize our information technology infrastructure and consolidate data centers; the failure to comply with laws relating to individually identifiable information and personal health information; the failure to comply with laws relating to processing certain financial transactions, including payment card transactions and debit or credit card transactions; breaches of our information systems or security systems or any service interruptions; our ability to comply with data security standards; changes in tax and other laws and regulations; risk and impact of potential goodwill and other asset impairments; our significant indebtedness; our ability to obtain adequate pricing for our services and to improve our cost structure; our ability to collect our receivables, including those for unbilled services; a decline in revenues from, or a loss of, or a reduction in business from or failure of significant clients; fluctuations in our non-recurring revenue; our failure to maintain a satisfactory credit rating; our ability to receive dividends or other payments from our subsidiaries; developments in various contingent liabilities that are not reflected on our balance sheet, including those arising as a result of being involved in a variety of claims, lawsuits, investigations and proceedings; conditions abroad, including local economics, political environments, fluctuating foreign currencies and shifting regulatory schemes; changes in government regulation and economic, strategic, political and social conditions; changes in the volatility of our stock price and the risk of litigation following a decline in the price of our stock; uncertainty regarding whether the proposed separation of the Transportation business will be commenced or completed and the timing and value of such transaction; and other factors that are set forth in the Risk Factors section, the Legal Proceedings section, the Management's Discussion and Analysis of Financial Condition and Results of Operations section and other sections in our 2021 Annual Report on Form 10-K, as well as in our Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with or furnished to the Securities and Exchange Commission. The computers are always breaking and there isn't assign seating so who knows what kind of germs you pick up. Learn more at https://www.conduent.com . We use Adjusted Free Cash Flow, in addition to Free Cash Flow, to provide supplemental information to our investors concerning our ability to generate cash from our ongoing operating activities and for performance based components of employee compensation; by excluding these items, we believe we provide useful additional information to our investors to help them further understand our ability to generate cash period-over-period as well as added information on comparability to our competitors. CONDENSED CONSOLIDATED STATEMENTS OF INCOME (LOSS) (UNAUDITED), CONDUENT INCORPORATED Conduent, Inc. (CNDT) Q1 2021 Earnings Call Transcript CONDUENT INCORPORATED Conduent and Conduent Agile Star are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. About Conduent Adjusted Free Cash Flow is defined as Free Cash Flow from above plus taxes paid on gains from divestitures, litigation insurance recoveries, transaction costs, and certain other identified adjustments. At the recent Customer Contact Week (CCW) conference in Nashville, we sat down with a team of CX experts - during the How to Enable the Human Side of Digital session. Once the store . With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! You may be asked to provide the store's WIC Vendor ID number. New Business ACV of $180M increased for the fourth consecutive quarter, with strong contributions of $124M from the Commercial segment. So far its looking promising! Management cautions that amounts presented in accordance with Conduent's definition of Adjusted EBITDA and Adjusted EBITDA Margin may not be comparable to similar measures disclosed by other companies because not all companies calculate Adjusted EBITDA and Adjusted EBITDA Margin in the same manner. Principles and guidelines to jumpstart your organizations commitment to equity in the workplace. Amortization of acquired intangible assets. Free Cash Flow is defined as cash flows from operating activities as reported on the consolidated statement of cash flows, less cost of additions to land, buildings and equipment, cost of additions to internal use software, and proceeds from sales of land, buildings and equipment. Projected Annual Recurring Revenue for contracts signed in the prior 12 months, less the annualized impact of any client losses, contractual volume and price changes, and other known impacts for which the company was notified in that same time period, which could positively or negatively impact results. 1 0 obj Shifting Contact Centers to Work-at-Home: 4 Essential Truths - Conduent New business sales were strong, with Total Contract Value signed in the quarter increasing by more than 30 percent year-over-year, representing our highest-ever Q1 performance. 1. " Sweet memories, they hurt so good! Free Cash Flow and Adjusted Free Cash Flow Reconciliation: Thank you. Management believes that these non-GAAP financial measures provide an additional means of analyzing the results of the current period against the corresponding prior period. Cliff Skelton, Conduent President & CEO stated, "Q3 2022 was a solid quarter for Conduent, continuing to deliver on our financial and client commitments. Tax effects were immaterial. Represents (gain) loss on divested businesses and transaction costs. We make adjustments to Net Income (Loss) before Income Taxes for the following items, as applicable, to the particular financial measure, for the purpose of calculating Adjusted Revenue, Adjusted Net Income (Loss), Adjusted Diluted Earnings per Share, Adjusted Weighted Average Common Shares Outstanding, and Adjusted Effective Tax Rate: The Company provides adjusted net income and adjusted EPS financial measures to assist our investors in evaluating our ongoing operating performance for the current reporting period and, where provided, over different reporting periods, by adjusting for certain items which may be recurring or non-recurring and which in our view do not necessarily reflect ongoing performance.

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