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When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? Rug Doctor hand tool doesn't work, troubleshooting - YouTube She loves crafts and has a deep interest in design and DIY projects. The cookie is used to store the user consent for the cookies in the category "Performance". If the carpet is wet, you are ready to start cleaning. Having issues with your order? Mike - If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. By clicking Accept, you consent to the use of ALL the cookies. When it comes time to put away your Rug Doctor, there are some good and bad features. Sometimes, people face problems through rug doctor portable spot cleaners. You must hold down the red button whilst walking backwards to activate the spray. Before you begin disassembly, make sure that the Rug Doctor is not plugged in and that all reservoirs are empty of liquids. Jun 2, 2020 Snap up the brass rings, and they will lock the hose into place. Then, try turning on the machine. This will loosen the front metal blade. SPECIAL PET OFFER! Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Mix this in a bucket with the right temperature of water for your type of carpet. Use PlatinumSpot & Stain Remover to treat stubborn stains and Platinum Urine Eliminatorto handle animal messes. If the filter is clogged, run it under running water to clean it. Youll see dirty water coming up through the see-through dome. Section 1125(a). info!!! About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Your source for Rug Doctor Repair service. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. RugDoctor Water Pump Kit | eVacuumStore.com The cookie is used to store the user consent for the cookies in the category "Analytics". Do not use it with the replacement part. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Next, attach the solution line. Firstly, Double-check to see that you're pressing the spray trigger. Next, attach the solution line. If the machine was working before, verify the water is in the lower red tank and the removable white tank is empty. Disassemble the unit and remove the Waste Water Tank. Overall, the carpet cleaner did a good job of removing stainsit took out the majority of the chocolate, salad dressing, coffee, and dirt. You can try the following solutions if youre having trouble with the red spray button: You can try the following solutions if you have vacuum issues: You can try the following solutions if youre having trouble with the hand tool: Check that the braided hose that connects the hand tool to the machine is properly installed. Plus, the port that lets water into the machine leaksnot a ton, but enough that it left a trail of water spots as we walked back to the machine. Does the area where you have been cleaning feel wet to the touch? Run hot water through the filter in your sink for about 20 seconds. Unfortunately, Rug Doctor does not have a universally applicable solution. Does the area where you have been cleaning feel wet to the touch? SPECIAL PET OFFER! For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. By clicking the Send button, you agree to these terms. But the manufacturer recommends against using their machine on certain natural fibers. Find a repair shop near you. We can replace your pumps! If the Clean Water Tank is full and the tank is removed from the unit, there may be a small amount of water dripping from the cap as the tube empties. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Turn the machine on, and begin slowly walking backwards across the carpet, pulling the Rug Doctor from one side of the room to the other. Rug Doctor Help Centre Troubleshooting Troubleshooting for Carpet or Upholstery Cleaning Won't spray. Bissell Big Green Machine Professional Carpet Cleaner: In terms of size and deep cleaning ability, one of the most comparable products to the Rug Doctor is the Bissell Big Green Machine Professional Carpet Cleaner. Rug Doctor will pay the freight charges to return your Machine to you. A 1-liter bottle of cleaning solution will clean approximately 2 rooms (38 sq.m), A 2-liter bottle of cleaning solution will clean approximately 4 rooms (75 sq.m), A 4-liter bottle of cleaning solution will clean approximately 8 rooms (150 sq.m). Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. Get daily tips and tricks for making your best home. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Check to see that the machine is configured for hand tool operation. Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized The cookie is used to store the user consent for the cookies in the category "Other. It could mean that the vacuum motor has moisture inside it. Pro-Deep Carpet Cleaner Upholstery Tool Head | Rug Doctor By clicking Accept, you consent to the use of ALL the cookies. Please consult your Users Manual to see the full terms of your Warranty. Oct 7, 2020 Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. For sticky, oily stains like motor oil, food grease or lipstick, use Hi-Traffic Pre-Treatment. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. The Rug Doctor Deep Carpet Cleaner claims to be able to extract deep stains, and we wanted to see if this was true or not. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. We have the doctor deep carpet cleaner model with single pump. We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. Certified Woman Owned Small Business; Local Colorado company All submissions become the property of Rug Doctor. The cookie is used to store the user consent for the cookies in the category "Analytics". Pull the white tank out and set it aside. Section 1114(I) and 15 U.S.C. If you are having trouble, pry under the cap to loosen it from the axle. This Warranty gives you specific legal rights. Now try a 5-foot path with the machine. Excludes bundles. Tug on the hose again to make sure it is properly connected. It does not store any personal data. The cookie is used to store the user consent for the cookies in the category "Performance". Remove the grey hose connector that attaches to the hand tool and test for suction using your hand. Place a towel behind the exhaust hole. Having issues with your order? Firmly pull back the Main Handle to release the handle into the cleaning position. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? You will have to repair the pump if the rug doctor doesn't spray properly. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). If the hand tool still has little or no suction, there may be a fault with your machine. Make sure you are holding down the red spray button on top of the handle. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. If there is suction coming from the grey hose, reconnect the hose. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Users Guide. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. It has ten rows of stiff cross-action bristles that work the rugs from every angle. Exclusions and limitations apply. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. The grey and black vacuum hose should be in place. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. Do i need to vacuum before carpet cleaning? 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. Section 1114(I) and 15 U.S.C. The red spray button is located on the top of, or underneath the handle. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. But opting out of some of these cookies may affect your browsing experience. You can use a clamp removal tool to cut the clamps. Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. Make 2 slow dry passes (1 forward and 1 backward) to suck up the dirty solution (do not hold down the Soap & Scrub Solution Button for this step). Follow the directions on the back of the Rug Doctor cleaning solution and fill the Easy Measure Solution Pour Cap with the recommended ounces of solution. Login to make a RENTAL, or view your account. Check that the nozzles are pointed towards the back of the machine. Pick a warm, clear day without excessive humidity to shampoo your carpets. I looked at the hose in the water tank and the screen at the end if the hose was slimy and clogged. *Offer ends 5/4/23, while supplies last. Watch the upper white tank and empty as needed to prevent from filling with foam. You also have the option to opt-out of these cookies. You can learn about the reasons for the problems in detail and know the solution to the problem. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". If you still see water coming out of the exhaust, repeat this procedure a second time. The cleaning solution will spray into the carpet, and then suck back up again into the dirty water tank. Tug on the hose to make sure it is properly connected. These cookies ensure basic functionalities and security features of the website, anonymously. If the carpet is wet, you are ready to start cleaning. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The average water tank capacity is around one . Between the daily wear and tear from shoes, pets and settling dust, and the inevitable spills and accidents, your carpets take a real beating. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. While we did end up going over the rug two times, we were surprised at how frequently we needed to refill the 1-gallon water tank. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. The cookies is used to store the user consent for the cookies in the category "Necessary". Remove the five 15.1 mm long Phillips machine screws securing the back plate. What Should You Do If Your Wastewater Tank Is Leaking? We also had to empty the dirty water tank twice. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. I took the screen off and cleaned it up, put everything back together and it works like new again. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. My X3 model rug doctor continuously sprays Until it runs out of water doesn't matter if the red button is pressed or not when you turn on the machine, it starts sprain. Insert the end of the solution hose into the center of the brass connector. Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. Robert - Re-assembly tipwhen you re-wire the replacement pump, attach the included fusible link to the longer, thicker black wire. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. Try plugging the machine into a different outlet. This cookie is set by GDPR Cookie Consent plugin. Be sure to clean your car mats on concrete. Ensure the hose is securely attached to the brass connector. If you face a problem, dont worry. Find a repair shop near you. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. . ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. SPECIAL PET OFFER! If you have no spray, this will mean your carpet is dry to touch. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. Check to see that the dome filter is properly attached. Free shipping on many items . The replacement pump may not sit as snugly in the rubber mount as the original. If there is suction coming from the gray hose, the hose should be reconnected. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Section 1114(I) and 15 U.S.C. She covers home products for The Spruce. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. However, the pile was quite high, so thats only to be expected. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Rug doctor won't spray water I had the same thing happen to mine. However, if youre looking for a versatile model with an array of useful features, this isnt your best option. If it is not, plug the cord into a nearby wall outlet. After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. The one special feature of this carpet cleaner is the optional Super Boost, which is intended for heavily soiled or high-traffic areas. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. A Rug Doctor carpet cleaner can't perform miracles, but it can make a significant difference in the appearance of even the dirtiest carpet. Your statements may be edited for length and clarity. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Portable Spot Cleaner Where do I get started? Lastly, Remove the Clean Water Tank from the unit and replace it. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. After this two-minute setup, we were able to start cleaning right then and there. Overall, the Big Green Machine edges out the Rug Doctor ever so slightly in terms of performance, but if youre budget-conscious or dont want to lug a heavy machine around, the Rug Doctor is still a comparable choice. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. On the back of the machine, disconnect the grey hose, and put your hand over the end of the hose to ensure you feel strong suction when the machine is turned on. What Should You Do If Your Clean Water Tank Is Leaking? Limit 5 per customer. Guest Blog with @Allwhitehouse, Christmas Preparation is Coming! Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. Cut the zip ties holding the bundle of wires together. Reply. Pull up on the solution hose and see if it comes out of the brass connector. You can change the cleaning mode by using the white rocker switch found on top of the machine. Rug Doctor will review all the facts involved and advise you as to recommended procedure. The following exclusions apply for Machine and part(s) failures due to: 1) normal wear and tear; 2) Machine alterations and 3) abuse or misuse of the Machine, including use not in accordance with the Instruction Guide. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. That said, this competitor, which we also tested, is very heavy at a whopping 40 pounds, making it a bit challenging to maneuver. The fusible link should connect to the Rug Doctor's black wire. Beer, blood, feces, gravy, ice cream, milk, perspiration, urine, and vomit are all eliminated by the urine eliminator. Excludes bundles. To Clean Both Carpet and Upholstery, Which Detergent Should You Use? Rug Doctor spray button is not working, troubleshooting Watch on Check the braided hose that feeds the cleaning solution to the spray nozzle. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? This model is quite a bit more expensive, costing around $470, but it also has a larger water tank and does a better job drying carpets with its powerful suction. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. Living in California, Michelle Ullman is a professional writer with particular expertise in home, garden and pet/nature topics. Fantastic. Turns out it was an electrical problem. Pull the rubber mount away from the pump and slide it over the pump nozzle. Moderate to cool water is best. WHAT DOES THIS WARRANTY COVER / HOW LONG DOES THE WARRANTY LAST? Make sure that the pump is installed in the correct direction. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. The only stains that remained steadfast were the mustard and permanent marker. Ensure the dome filter is properly connected. We reviewed the model, which looks more like a vacuum and is much lighter than the Rug Doctor at 19 pounds. The white rocker switch located on the top of the machine can be used to change the cleaning mode of the machine. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Rug Doctor will, for the original purchaser, repair or replace including labor, any part that is defective in material or workmanship for your Machine within the Warranty period listed above. Rug Doctor Mighty Pro water pump replacement Reviewed in the United States on April 16, 2022 Verified Purchase So the pump works just as well as a OEM part. If the area is wet, remove the filter from the clear dome on top of the white tank. Her work is published on many websites. In this case, youre better off just attaching the hand tool and spraying it with that. There is a chance that the outlet you are trying to use is only rated for 10 amps, while the machine requires 11. Commercial use is excluded under this Warranty however the ONE YEAR LIMITED COMMERCIAL WARRANTY applies, as shown below. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back.

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