If you have any questions regarding the Argos website, please see the Customer services section for more information and full contact details. If you return your item(s) back to an Argos store, we can trigger a refund immediately. I can not. 12.7 If you do not spend the entire balance of an eGift Card in-store or online, the remaining balance will be available on the same eGift Card after each transaction. **5. Over 30 days . You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. The original payment method will be used to process the refund. Excludes Ireland, phone and live chat orders. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. 11.18.3 Any remaining balance will need to be paid in full. If you return your item (s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we . All photographs will be stored in accordance with data protection legislation. 8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: You need proof of purchase in order to exchange or refund a purchase through Argos. 11.1 You can collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. Any items purchased within the holiday season, usually between October and December, have until the middle or end of January to return the products. Food, pierced jewelry, undergarments, and other similar items cannot be returned to Argos. So where possible, always pay. Information that you provide on this website when registering and/or placing orders must be accurate and complete. Book and pay first, then take it to your nearest ParcelShop. 9.19 Argos Ltd reserve the right to decline or withdraw Gift Cards or eGift Cards, and the right to amend these terms and conditions of Gift Card at any time and to take appropriate action, including the cancellation of the Gift Card, if, in its discretion, it deems such action necessary. and our 11.15 From time to time Argos may, offer additional Nectar point promotions to selected customers. The refund will be issued to the original payment method within several business days. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. Disgusting service. You can either head to your nearest Argos store, or you can return it via post. It was basically meant to be a temporary laptop I would use until my main one came back from repairs and then I would sell this one, however not even 1 week in the laptop started lagging so bad it was causing problems. If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. 9.15 EURO Gift Card cannot be redeemed in UK. PayPal refunds can take up to 30 days. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Drop it off in a Locker. Continue reading to see how Argos returns are handled. Am I required to return all free items associated with my purchase to receive a full refund? Then they went back to Sainsburys, and bought the Viera! Cookie Notice If you paid by cash or gift card youll be refunded in store using the original payment method. I have never known Argos to offer a partial refund on anything I have returned. The Habitat.co.uk eGift Card cannot currently be used in Habitat stores, or for Habitat branded product or any other product within Sainsburys stores or online at Sainsburys.co.uk. 11.14 Minimum spend to collect points = 1. Does Argos have an extended Christmas return? Returns. Vijay. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. Argos is a UK-based retailer that offers a wide variety of things for sale. Argos makes it easy to return items, whether youre returning them in store or by post. If you dont have access to one of these, Argos should still be able to assist you as long as you provide your credit card, bank statement, or the email address used to buy your item. Argos Returns/Refund policy query : r/CasualUK - Reddit I thought ok the laptops cheap so this is expected, but it got so much worse in literally no time that I could barely even use it at times, so I updated EVERYTHING I could to try to speed it up with no success. Argos Returns Courier | Return Your Argos Parcel | Evri 1.5 You must not use our website: Stay safe online. Nectar rewards are also subject to Argos' own Terms and Conditions. Argos will process your return as soon as it is received, refunds typically take seven days to arrive back on your original payment method. For all refunds, the refund will go straight to the original payment method. For information about secure online ordering see Security. Small items are items that were dropped off with only one person. Use up and down arrows to review and enter to select. All goods must be signed for by an adult aged 18 years or over on delivery. 12.8 To check your balance and confirm the expiry date please sign into your account at argos.co.uk and use the balance checker provided. Can you return an online purchase to the store? If the price has gone up from when the order was placed, the price paid remains valid unless there has been a price error (see 4.3 (a)). We recommend you print out a copy of these terms and conditions for future reference. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the website to verify the balance. If you paid by card, it can take up to 5 working days to appear back in your account; with PayPal, refunds can take up to 30 days. The UK-based retailer Argos has a fantastic return policy all throughout the year. If you wish to obtain specific details of your previous orders please Contact Us. 2.2 The 'confirmation' stage sets out the final details of your order. English is the only language offered for the conclusion of the contract. If your item is faulty, we will refund your delivery charge. The item is not fit for purpose in my opinion, but Im out of the 30 day period and got rid of the box so Im kicking myself , I bought a smart phone, took it home, opened it, hated the way it looked, took it back but they wont accept it. And I gather its most electrical items. Does anyone know the Argos returns policy for mobile phones - Digital Spy 7.7 We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you. 11.24 Refunds and cancellations: Do you know if Argos sells Amazon gift cards? All items under the regular return policy must be returned within 30 days. 4.6 All prices are shown in s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise (see Home delivery information for further details including Express delivery charges). If the item is faulty, you'll get the choice of a repair, replacement or refund. 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. After finding out so much information on price matching/adjustments I set up a website to keep other shoppers informed. read through these terms and conditions carefully before using this website. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; All return items must also have the original tags and be unused with all parts attached. 2.4 We may impose restrictions on the number of single product lines that may be ordered or fulfilled. I bought a shark duo clean. Please be aware that the availability of products may vary. 11.12 Only one Nectar card may be used per transaction. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. 1.2 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this website. Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. We will not supply or deliver to shipping agents or to agents who sell our goods to third parties. Regardless of what Argos said, those rights still stand. Youll need to send back any freebies, special offer/ discounted products you got in conjunction with the original item. Argos Limited Avebury 489-499 Avebury Boulevard Milton Keynes Buckinghamshire MK9 2NW, Registered in England with Company Number 1081551 VAT Number 660 4548 36. In line with our returns policy, your item (s) will need to be: Unused. This is to avoid customers returning items that have since stopped working due to general wear and tear. Editor, Marcus Herbert. Argos returns policy - 'unopened and unused' - MoneySavingExpert Forum If a product is faulty within the first 12 . 12.16 Habitat.co.uk eGift Cards must be treated like cash, Argos Ltd cannot be held liable for lost, stolen or damaged eGift Cards and they will not be replaced. In its original packaging (with the tags if applicable), With any free items that came with the product, With any security seals unbroken and intact. 11.8 If goods are returned under the Argos 30 day returns guarantee or an order is cancelled, Nectar points, where issued, will be re-claimed. Not to mention, knowing the regular return policy will help you out whenever you return items outside the holiday season. We should be able to sort everything out if you have: No you don't, here's a handy guide on how you can return your item: Just click here for more helpful information on returns. note this website is intended for customers aged 18+. If youre returning the item by post, youll need to fill out an online returns form. If you had it delivered, or if it's a large item, we can collect it for free and refund your original delivery charge. Ordinarily, the Argos returns policy is reasonably straightforward. If you've changed your mind and need to return an item, you have 30 days from the date of collection or from the date of delivery to return your item(s). The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. Required fields are marked *. To find your nearest store, please visit our store locator here today I tried to return just opened item not used. If youre returning an item in store, youll be able to receive a refund immediately. Sorry, this post was deleted by the person who originally posted it. 12.15 Argos Ltd reserve the right to decline or withdraw Habitat.co.uk eGift Cards, and the right to amend these terms and conditions of Habitat.co.uk eGift Cards at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its discretion, it deems such action necessary. 4.8 Any sale of a product that includes alcohol is appropriated to the contract at: 489-499 Avebury Boulevard, Milton Keynes, United Kingdom, MK9 2NW. Only discs that are still in their sealed packaging can be returned. I am having to deal with this now! The only difference between the Christmas return policy and the regular return policy is the extended return window. It may take up to 5 working days for your bank to process it into your account. Failing to do so may result in additional shipping costs. Well, weve got you covered. Help & FAQs - COVID-19: Can I still return an item? - Argos Can I return an item if I have opened it to Argos? The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. However, it may take a few days before the money appears in your bank account, depending on how long the funds take to clear. We're not able to track progress of the refund once it's been put through, but don't worry, you'll receive confirmation when it's processed! It may take up to 5 working days to appear in your account (depending on your bank). I tried to return a Samsung tablet the same day as purchased but store would not accepted it because the deal on the box was broken they said it was a security deal but I could not see the item of I did not open the box, Your email address will not be published. If you had the item delivered to your home, we can arrange a collection for you. Yes, but you will need all of the original packaging and proof of purchase. After 30 days they will repair it. All refunds must be handled as a return with qualifying items, original sales receipts, and within the proper time frame. We might ask for the product serial number or similar, to check the item was supplied by us. It will also need to be in its original packaging, with all tags still attached. Returns & Refunds | Go Argos You also have the right to a replacement or repair, if the item is still within its warranty period. 11.9 Purchases made over the phone or via live chat are excluded. If the company grants you an exception (usually if there is an error on their part) you must ship the item back from the country that the return label indicates. 2. level 1. Required fields are marked *. It is not directed at children. Sainsburys Argos is a trading name of both: Copyright 2023 Consumer Advisory. In this article, well explain the Argos returns policy, as well as answering the key question: can you return an opened item to Argos? Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. 9.8 To use your Gift Card online, input the card number and PIN at the payment stage of your order. The items being returned must not be opened or used. Other exclusions apply. Argos has an extended return policy for holiday shopping. If no balance is provided or the balance is unknown, please use the online balance checker within the My Account section of the Argos.co.uk website to verify the balance. All Rights Reserved. The #1 subreddit for Brits and non-Brits to ask questions about life and culture in the United Kingdom. If you cant find one of the above, dont worry. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. Faulty PS4 Pro - Argos Returns Policy : PS4 - Reddit Can I return my item if there's something wrong with it? - Argos So I bought myself a fairly cheap substitute laptop on which I can do work and just watch videos and such in my free time. Argos Christmas Return Policy (All You Need To Know) Most years, it begins around October 12th, but it may be slightly different each year. 2.5 We do not file details of your order for you to subsequently access direct on this website, and therefore, please print out these terms and conditions and the order acknowledgement for your own records. How to get a refund on almost anything - Good Housekeeping 11.19 You can spend from 500 points (2.50). 9.6 Gift Cards cannot be used for purchases made over the phone. Returning an opened laptop to Argos? : r/AskUK - Reddit Argos returns policy: Everything i . 10.3 Compare online - You can compare the prices of product care for your electrical goods online using any internet enabled device at: www.compareextendedwarranties.co.uk. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. skip to master content Large items will not be accepted for in-store returns. 11.18 You can spend from 500 (2.50) to 100,000 (500) Nectar points in one transaction online. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.After this time and as long as the product is still within its warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item. 11.24.1 Argos reserves the right to issue Argos Gift Cards for items purchased using Nectar points which are subsequently returned or cancelled. If you received your Argos order and were not satisfied you may be curious about how to return your items. Help & FAQs - How long will my refund take? - Argos All I was doing was trying to establish if it was under 30 days and if so, the op could have made use of Argos's returns policy. There, you can find answers to frequently asked questions about your specific product, find set-up advice, download manuals, and contact support. How you purchased the item will largely determine which return methods are available. 3.1 This website is only for delivery of products to customers in mainland UK and Northern Ireland addresses and for smaller items we can now deliver to the Scottish Islands, Isle of Scilly & Isle of Man. The length of the warranty will depend on the item that needs to be replaced. 5.3 Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts (Information, Cancellation & Additional Charges Regulations (see the Returns and refunds page for further details. Some products are excluded from the Guarantee and are clearly marked by a next to the product name. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. 6.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You can use a confirmation e-mail for online purchases or a bank statement for in-store purchases. (Argos.co.uk is not responsible for the content of external websites.) 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). Refunds take approximately 7-10 business days to process. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. All companies listed above are subsidiaries of J Sainsbury plc (185647). The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. 8.5 You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Argos. If you need to return your item to a store for a refund, youll need to do this at a staffed till in any Argos store. How do I know my online order has actually gone through? What should I do if I need more information about the product that I ordered through Argos? Nectar partners occasionally change. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you need more product information you can visit the Product Support site. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. If the free items are not surrendered during the return they will be deducted from your refund amount. 8.3 Argos shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
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